| After-sales Service: | 24 Hours on Line |
|---|---|
| Warranty: | One Year |
| Mold Carrier: | One Piece Toilet |
| Delivery Time: | 1 Month |
| Transport Package: | Pallet by Sea |
| Specification: | Turnkey project for sanitary |
| Customization: |
|---|
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Audited Supplier As the carrier of the plaster mold, the micro-pressure casting line supporting trolley makes the plaster mould open and close together with the supporting car to complete the mold clamping, grouting, consolidation, mold opening, and green body taking out operations of the ceramic body.
| Mould supporting trolley parameters | ||||
| Name | Length mm | Width mm | Height mm | Weight KG |
| One piece water closet mold carrier | 515 | 300 | 0 | 8.5 |
| One piece water closet mold carrier | 160 | 300 | 218 | 3.9 |
| One piece water closet mold carrier | 515 | 230 | 0 | 5.7 |
| One piece water closet mold carrier | 160 | 230 | 218 | 3 |
| Two piece wc main trolley | 515 | 300 | 0 | 8.5 |
| Two piece wc side trolley | 515 | 230 | 0 | 5.3 |
| Wash basin pedestal main trolley | 515 | 210 | 0 | 6.8 |
| Wash basin pedestal side trolley | 515 | 210 | 0 | 6.8 |
| Wash basin trolley 1 | 515 | 140 | 0 | 4.6 |
| Wash basin trolley 2 | 515 | 160 | 0 | 4.8 |
| Wash basin trolley 3 | 515 | 300 | 0 | 5.8 |
Founded in 1999, Tangshan Hexiang Intelligent Technology Co., Ltd. (Hexiang in brief below) is a science and technology innovative type enterprise with registered capital of eight million USD and has self-managed power to engage in import and export trade. Hexiang focuses on sanitary ware equipment designing and developing, manufacturing, installation & commissioning and providing related technical services, is a "National-level High Technology Enterprise", "China Sanitary Ceramics High Pressure Casting Research & Development Center" and the "Hebei Province Sanitary Ware Engineering Technology Designing & Research Center " .
Hexiang owns a 11000m2 R&D building and a joint workshop with floor area over 53,200 m2, can undertake large and medium-capacity sanitary ware factory's turnkey project including technical process designing, equipment installation & commissioning and after-sales service providing.
Hexiang owns more than 100 invention and utility model patents possessing independent intellectual property rights in all, got ISO9001 and CE authentication in the year of 2002.
Hexiang always commits to development principle of "Customer first, Quality first", insists meticulous attitude, pursues perfect craftsman spirit, deepens precision management, researches directed by market growing trend, focuses on clients' practical demands, devotes to revitalize national industry and forge national brand.
Hexiang has a wide range domestic and overseas marketing sales systems, owns five domestic direct selling & service centers and 13 overseas offices, establishes long-term technical communication and business cooperation with numerous sanitary ware enterprises, such as HUIDA, KOHLER, ROCA, LIXIL, TOTO, MILIM, ARROW, JOMOO, MONOPY, YING, HGG, AMERICAN STANDARD and etc. The products are sold to all major ceramics producing areas in China and exported to 58 countries including Thailand, Malaysia, Vietnam, South Korea, Indonesia, Bangladesh, Australia and etc. With years of development, "HEXIANG" sanitary ware machinery becomes a well-known brand in the field of sanitary ceramics equipment industry all over the world, the market share is ranked as No.1 in China in consecutive 11 years and gets leading on the overseas market.
Q1. How long will your engineer reach our factory?
Our After-sales Specialist would contact with you, confirm the final scheduling according to your reasonable request.
Q2. How many days will you finish installing?
We will finish installation and training according to the machine model.
Q3. What should we charge for your engineer?
You should charge for the cost of our engineer's visa, air tickets, SIM card, hotel, food and local traffic.
Q4. How long is your machine's warranty period?
All our machine have one year guarantee, starting from finished installation.
Q5. How could we do after one year warranty period?
We also can do service for you, but you need pay salary for my technician 100USD/day.
Q6. How could we do if the parts broken within warranty?
We would express the free replacement parts during the warranty date.
Q7. Does your engineer understand English?
Our engineers understand a little English. All of our engineer have more than five years machine installation experience. In addition, they can use body language to communicate with customer.
Q8. How do we solve the machine problem after your engineer leaving?
Generally speaking, there will be no problem after finish installing. In case you have any problem. You can contact our after sales specialist at any time. Our after-sales department has 30 engineers. Our engineers will take a solution video according your description.
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Audited Supplier 
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